Refund and Returns Policy

Overview

This Privacy Policy explains how SenRu Flowers collects, uses, discloses, and protects the personal information of visitors to our website. By using our website, you consent to the terms of this Privacy Policy.

Collection of Personal Information
a. We may collect personal information, such as your name, email address, phone number, and other contact details when you voluntarily provide them through our website.
b. We may also collect non-personal information, such as your IP address, browser type, and usage data, to analyze trends, administer the website, and gather demographic information for internal purposes.
Use of Personal Information
a. We may use your personal information to respond to your inquiries, fulfill your requests, and provide customer support.
b. With your consent, we may also use your personal information to send promotional emails, newsletters, or other marketing communications. You can opt-out of receiving such communications at any time.
c. We may use non-personal information for analytical purposes, to improve our website and services, and for other business purposes.
Disclosure of Personal Information
a. We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and secure.
b. We may also disclose your personal information if required by law or in response to a valid legal request.


Data Security
a. We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration.
b. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.


Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those websites.


Children’s Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to remove the information.


Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this Privacy Policy periodically for any updates or changes.


Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at hello@senruflowers.co.nz