Terms and Conditions

Terms and Conditions

Welcome to our website! These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our WooCommerce store.

By accessing this website and/or purchasing our products, you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions, please refrain from using our website.

  1. Definitions
  2. “We,” “us,” or “our” refers to SenRu Flowers.co.nz, the operator of this website.
  3. “You” or “your” refers to the user or customer of this website.
  • Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, images, and pricing. However, we cannot guarantee the complete accuracy of such information.

The images of the products on our website are for illustrative purposes only. The actual product may vary slightly.

We reserve the right to modify or discontinue any product without prior notice.

  • Ordering and Payment

By placing an order on our website, you confirm that you are legally capable of entering into a contract.

All orders are subject to availability and acceptance by us. We may reject an order for various reasons, including but not limited to: unavailability of products, payment issues, or suspicion of fraudulent activity.

Prices displayed on our website are in New Zealand Dollars (NZD) and are exclusive of any applicable taxes or shipping fees. These charges, if applicable, will be added to your total order value.

We accept payment through secure and reputable payment gateways. By making a payment, you agree to the terms and conditions of the respective payment gateway.

  • Shipping and Delivery

We aim to process and ship orders promptly. However, delivery times may vary depending on your location and other factors beyond our control.

Delivery charges, if applicable, will be displayed during the checkout process.

You are responsible for providing accurate and complete shipping information. We will not be liable for any delay or non-delivery caused by inaccurate or incomplete information provided by you.

  • Returns and Refunds

We strive to ensure customer satisfaction. If you are not satisfied with your purchase, please contact us within 3 days of receiving the product to discuss the issue.

We may offer refunds or replacements at our discretion, depending on the nature of the problem and the condition of the returned item.

Certain items, such as perishable goods, may not be eligible for return or refund due to their nature. We will inform you about any such restrictions before completing your purchase.

  • Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of SenRu Flowers.co.nz and is protected by intellectual property laws.

You may not reproduce, distribute, or use our content without prior written permission from us.

  • Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our website or the purchase of our products.

  • Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of New Zealand.